系統功能
一站式診所 WhatsApp 智能管理
🤖 AI 智能回覆
病人透過 WhatsApp 查詢，AI 即時自動回覆，24/7 全天候服務，不再錯失任何查詢。
📅 自動預約系統
AI 引導病人完成預約流程，自動寫入加密雲端資料庫，預約記錄清晰整齊，告別電話預約混亂。
🔢 智能排隊管理
護士透過後台管理 A隊（預約）和 B隊（即場）排隊號碼，病人可隨時 WhatsApp 查詢等候狀況。
👩⚕️ 人工接管功能
護士可隨時透過後台接管任何對話，直接回覆病人，AI 與人工無縫切換，靈活應對複雜情況。
⏰ 覆診自動提醒
護士在後台設定病人覆診日期，系統於當天自動發送 WhatsApp 提醒，大幅減少爽約率。
💻 診所專屬後台
網頁版後台，護士可查看所有對話記錄、預約記錄、管理排隊及設定覆診提醒，操作簡單直觀。
有興趣了解更多？立即聯絡我們，安排免費示範。
Features
All-in-One WhatsApp Management for Clinics
🤖 AI Smart Replies
Patients reach out via WhatsApp and get instant AI responses, 24/7 — no enquiry ever missed.
📅 Automated Booking
AI guides patients through booking and records it in an encrypted cloud database — clear records, no more phone-booking chaos.
🔢 Smart Queue Management
Nurses manage Queue A (booked) and Queue B (walk-in) from the dashboard; patients check their wait status anytime via WhatsApp.
👩⚕️ Manual Takeover
Nurses can take over any conversation from the dashboard at any time, switching seamlessly between AI and human replies.
⏰ Automated Follow-up Reminders
Nurses set a patient's follow-up date in the dashboard; the system sends a WhatsApp reminder automatically on that day, cutting no-shows significantly.
💻 Dedicated Clinic Dashboard
A web dashboard where nurses can view chat logs, appointment records, manage the queue, and set follow-up reminders — simple and intuitive.
Interested in learning more? Contact us for a free demo.